Returns & Refund Policy at wreckist.com

At wreckist.com, we are committed to delivering top-quality products to our customers. We understand that sometimes returns or refunds are necessary, and we want to make this process as easy and straightforward as possible. If you're not fully satisfied with your purchase, we offer a 30-day return window. This means you can request a return within 30 days of receiving your product. Any return requests made after this period will not be accepted.

Below are the key details and conditions regarding returns and refunds for items purchased on our website.

Eligibility for Returns & Refunds:

• Damaged or Defective Products: If you receive a product that is damaged or defective, you are eligible for a return or refund. This includes manufacturing defects and other quality issues.
• Incorrect Product: If we mistakenly send you an item that differs from your order, we will arrange for a return or exchange.

Return Timeframe:

• You must inform us of your intention to return an item within 30 days of receiving it.

Return Process:

• To begin a return, please contact our customer support team via email at wreckist.s@outlook.com. Include your order number, the reason for the return, and any relevant photos of the item.
• Once we receive your request, our team will review it and provide you with a return address. If applicable, we will also send you a return shipping label.

Return Conditions:

• The item must be returned in its original condition, including all packaging and labels.
• For health and safety reasons, items must not show signs of wear, use, or damage. We reserve the right to refuse returns that do not meet these criteria.

Refund Process:

• Once your return is processed and confirmed, a refund will be issued within 1-2 business days. The refund will be credited to your original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on your card issuer, and it usually takes 7-15 days.

Return Shipping Charges:

• There are no additional handling fees for returns. If the return is due to a mistake on our part (e.g., wrong item or quality issue), we will issue a full refund, including return shipping costs.

Exchanges:

• If you would like to exchange your item for a different size or model, simply let us know when you contact us. We will assist you through the exchange process. There are no additional handling fees or shipping charges for exchanges.

Order Cancellation:

• If you wish to cancel your order before it has been shipped, please reach out to us immediately. Once the item has been shipped, the return policy will apply.

Contact Information:

• If you have any questions or need further assistance with returns or refunds, don’t hesitate to get in touch with our customer support team at wreckist.s@outlook.com.

Important Note:

wreckist.com reserves the right to update or modify this Return and Refund Policy at any time. It is your responsibility to review this policy periodically for any changes. Continued use of our website signifies your acceptance of these terms.

Return Address: 2 W Egerton St, Salford M5 4DY, United Kingdom
Email: wreckist.s@outlook.com
Operating Hours: 8:00 AM – 6:00 PM, Monday to Friday
Saturday and Sunday: Closed